Are the industrial automation parts new and genuine?

Strategy-Control

Yes. To protect your production continuity, we supply only new and genuine industrial automation parts. Before shipment, we review the model number, suffixes, labels and available serial-number information.

Receiving guide

5-Step Genuine Product Inspection

Complete Allen-Bradley package label and product information

Inspect the package and labels

When the shipment arrives, confirm that the product, outer packaging, seals and labels are complete and undamaged.

Phone camera scanning the QR code on the package label

Scan the QR code

Use your phone camera to scan the QR code on the label and open the relevant manufacturer verification page.

Rockwell Automation official product page displaying the serial number

Verify the serial number online

Check that the serial number shown by the manufacturer verification page matches the number printed on the package label.

Serial number on the label attached to the industrial automation device

Match all three serial numbers

Remove the device and confirm that the serial number on the product label matches both the package label and the online verification result.

Close-up view of industrial device connectors for wear inspection

Inspect the connectors

Check the terminals, ports and connector surfaces for scratches, insertion marks or other signs of previous use.